New Chat, voice & calls for Shopify stores

The receptionist that never misses a call.

Phone AI answers when you can't. It talks naturally with callers, screens out spam, takes clear messages and books appointments, then sends you a summary the moment the call ends.

iPhone, iPad and Mac · Your own number, or forward the one you have

How it works

Set up in minutes. Answered for good.

Get a number

Pick a new number in the app, or keep your own and forward calls when you're busy or away.

Teach it your business

Give it a greeting, a tone and the details callers ask about most. Connect your calendar for bookings.

Read, don't listen

Every call ends with a short summary and transcript, and urgent calls come straight to you.

What it does

A front desk that works nights and weekends.

Natural conversations

It greets callers in your words, answers common questions and knows when to take a message.

Do you work Saturdays?Yes, 9 to 1. Want me to book a slot?

Spam screening

Robocalls and unknown numbers are filtered before they reach you.

Books appointments

Checks your connected calendar and offers real times.

Instant summaries

Who called, why, how urgent, and what to do next, delivered the moment the call ends.

Jordan Lee · Leaking kitchen tap · wants a quote this week · callback: today

Knows your contacts

Recognizes saved callers and treats VIPs differently from strangers.

Hand-off when it matters

Transfers to a person, or flags a callback, whenever a call needs you.

Phone AI for Shopify · Coming soon

Support that talks, types and picks up.

  • An assistant on every page: shoppers can type, talk out loud in the browser, or tap to call.
  • Answers from your own products and approved policies, and never makes up prices or stock.
  • Verifies callers before sharing any order details on the phone.
  • Your team can take over any chat live, or pick up cancellation and return requests later.
  • You choose what it's allowed to do, and billing runs through Shopify.
trail-supply.example
Trail SupplyShop · Cart

Stop letting calls go to voicemail.

Set up in minutes on iPhone, iPad or Mac.

Get Phone AI